Comments on: How To Get A (whacko) Google Review Removed https://gatherup.com/blog/how-to-get-a-google-review-removed/ Feedback, reviews & customer experience Thu, 19 Nov 2020 20:25:20 +0000 hourly 1 By: Mike Blumenthal https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-539 Thu, 19 Nov 2020 20:25:20 +0000 https://gatherup.com/?p=14618#comment-539 In reply to Adam.

Adam – it is not. It is just my sense of things.

]]> By: Adam https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-538 Thu, 19 Nov 2020 20:23:41 +0000 https://gatherup.com/?p=14618#comment-538 Thanks Mike, is the policy of ignoring flagged reviews with a comment documented or advertised by Google anywhere? I find their policies to be quite a bit of a black box in a lot of cases.

]]> By: Mike Blumenthal https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-537 Wed, 28 Oct 2020 19:15:19 +0000 https://gatherup.com/?p=14618#comment-537 In reply to Dine Ross.

@Dine
Google automatically generates Business profiles (listings) and if the profile exists there is no way to shut off the review capability. There are some limited circumstances in which they will delete the profile and thus not get reviews but then you would lose the exposure.

]]> By: Dine Ross https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-536 Wed, 28 Oct 2020 13:27:01 +0000 https://gatherup.com/?p=14618#comment-536 Thanks for the information. I was wondering how corporations don’t have google reviews. Is there any way to remove listings so you can be reviewed at all?

]]> By: Mike Blumenthal https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-535 Mon, 19 Oct 2020 15:42:53 +0000 https://gatherup.com/?p=14618#comment-535 In reply to Laura.

@Laura
Competitor reviews can be reported in the same way but if they do not include language that violates the TOS, they will not come down. So you should, in that case, be prepared to detail all of your research in a Google Doc and share that in the forum to see if you can get it escalated.

]]> By: Mike Blumenthal https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-534 Mon, 19 Oct 2020 15:41:09 +0000 https://gatherup.com/?p=14618#comment-534 In reply to Jay.

@Jay
As noted in the article, you should only respond in that fashion after all appeals for removal have been exhausted and you have decided to live with it. I am fine with the angle of the response but it could take on a slightly gentler tone…. the goal here is to convince other readers of the review that you are reasonable adults and will care for them if things go wrong.

]]> By: Laura https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-533 Sun, 11 Oct 2020 06:44:36 +0000 https://gatherup.com/?p=14618#comment-533 Hi Mike, thanks for this article. Very helpful.
And if you have reviews from a competitor. For example, a user who leaves negative reviews for all competitors in the area except one. Can you report to Google in the same way?

]]> By: Daniel Chege https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-532 Sat, 10 Oct 2020 17:20:58 +0000 https://gatherup.com/?p=14618#comment-532 Thanks Mike for the very informative google review , I will make sure to utilize your advice in my web design company reputation management. Once again, thank you, and keep up the good work.

]]> By: Jay https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-531 Wed, 07 Oct 2020 23:05:57 +0000 https://gatherup.com/?p=14618#comment-531 >you should NOT respond to the review. Google, if they see you have responded,
>will assume that the review is legitimate and will ignore future actions you might
>take.

What’re your thoughts on legitimate responses along the lines of:

“Our records do not show any clients with your name having been served by our firm. We also do not have any staff by the name of Allison working here. We believe you left this review for the wrong business.”

]]> By: Mike Blumenthal https://gatherup.com/blog/how-to-get-a-google-review-removed/#comment-530 Wed, 30 Sep 2020 12:32:00 +0000 https://gatherup.com/?p=14618#comment-530 In reply to fernando.

Fernando
Flagging a rating only review is done the exact same way. But the likelihood of google taking it down is virtually zero. This is a significant flaw in their thinking.

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