Comments on: The Whacky World of Reviews: A 5 Star Spam Review “Attack”? https://gatherup.com/blog/the-whacky-world-of-reviews-a-5-star-spam-review-attack/ Feedback, reviews & customer experience Thu, 27 Sep 2018 14:49:41 +0000 hourly 1 By: Kevin https://gatherup.com/blog/the-whacky-world-of-reviews-a-5-star-spam-review-attack/#comment-413 Thu, 27 Sep 2018 14:49:41 +0000 https://gatherup.com/?p=8130#comment-413 In reply to Ben Martin, The Review Society.

I agree w/ Ben, it’s an attempt to have her flagged for buying reviews.

]]> By: Ben Martin, The Review Society https://gatherup.com/blog/the-whacky-world-of-reviews-a-5-star-spam-review-attack/#comment-412 Tue, 25 Sep 2018 17:24:17 +0000 https://gatherup.com/?p=8130#comment-412 We’ve seen this before. It’s possible this could be a kind of “reverse psychology” attack. By flooding her page with fake 5 star reviews, a competitor is hoping that the business will be flagged as paying for fake positive reviews.

]]> By: Mike Blumenthal https://gatherup.com/blog/the-whacky-world-of-reviews-a-5-star-spam-review-attack/#comment-411 Sat, 22 Sep 2018 17:56:25 +0000 https://gatherup.com/?p=8130#comment-411 In reply to Miriam.

@Miriam
Thanks for your suggestions and kind words. I will be sure to share them with Barbara

I suppose a spam company could say as part of their pitch: look at all of the reviews we already got for you.

But I am still pondering the oddity of it.

]]> By: Miriam https://gatherup.com/blog/the-whacky-world-of-reviews-a-5-star-spam-review-attack/#comment-410 Sat, 22 Sep 2018 17:40:57 +0000 https://gatherup.com/?p=8130#comment-410 Only two things I can think of here, Mike.

1) A spam company sent the wrong instructions to their workers. They were supposed to flood some other jeweler with their reviewer and a miscommunication happened along the way.

2) This is a build-up to negative reviews coming in and an extortion pitch (e.g. “See, we can give you positive reviews and we can give you negative reviews, so pay up.”

For Barbara’s sake – and she’s such a nice person with a lovely business – I hope it’s the former. Would hate to see anyone play fast and loose with the good reputation she’s worked so hard to earn. The one comfort is that she has you looking after her account. Please, keep us posted on further developments, and let Barbara know that she’s got much of the local SEO industry on her side, as we’ve all come to know her shop from your test cases over the years. We could come together and appeal to Google on her behalf, if necessary.

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