https://gatherup.com/blog/bad-reviews-good/ Feedback, reviews & customer experience Thu, 25 May 2017 08:46:13 +0000 hourly 1 https://gatherup.com/blog/bad-reviews-good/#comment-225 Thu, 25 May 2017 08:46:13 +0000 https://www.getfivestars.com/?p=5195#comment-225 You shared the fact, Don. Actually, the customers believe the ratings less than 5 because it might be spam one. Also, the bad review shows us where we lack in which we should take as a positive experience to learn what customers expect and improve our services.

]]> https://gatherup.com/blog/bad-reviews-good/#comment-224 Tue, 18 Apr 2017 00:42:02 +0000 https://www.getfivestars.com/?p=5195#comment-224 Hey Don, I’d like your feedback on responding to a review that was posted to Ripoff Report that was intentionally posted by someone that is simply trying to hurt my reputation (not an actual client)? My fear is that if I respond to the review via Ripoff Report, they will get a notification and suddenly start to blackmail/threaten me with boosting the negative review? To make a long story short, someone got upset at my not wanting to partner with them and made false accusations on ripoff report. Any feedback would be great.

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