Comments on: 3 Examples Of Optimizing The Customer Experience https://gatherup.com/blog/3-examples-optimizing-customer-experience/ Feedback, reviews & customer experience Fri, 23 Sep 2022 19:04:55 +0000 hourly 1 By: Jones murphy https://gatherup.com/blog/3-examples-optimizing-customer-experience/#comment-576 Mon, 01 Feb 2021 10:34:10 +0000 https://www.getfivestars.com/?p=4978#comment-576 Thanks for sharing an incredible post! Keep us posted on new ones!

]]> By: MiriamEllis https://gatherup.com/blog/3-examples-optimizing-customer-experience/#comment-205 Sat, 15 Oct 2016 21:19:17 +0000 https://www.getfivestars.com/?p=4978#comment-205 Nice examples, Aaron. My favorite online fabric store won my loyalty when they not only tied up my purchase in a totally beautiful ribbon but also sent me a surprise of a free piece of fabric, just for fun. They are called Farmhouse Fabrics and if you know anyone who sews, send them to that site. I can pretty much guarantee they’ll be delighted with their consumer experience.

Interestingly, this stands in stark contrast to the HORRIBLE experience of trying to shop at my most local fabric chain which is dirty, messy, disorganized, understaffed, poorly lit, full of awful scented things that give me a sore throat, and, to boot, stocks mainly low quality product. It shall remain nameless.

A happy day for me would be one on which an independent fabric store would open locally and give that chain a run for their money. I sew many of my own clothes, and as you can see from this comment, I have rather strong feelings about customer experience. 😉

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